Database Status Alarm

System/Sub-System

MiVoice Business: Software

Description

This alarm indicates a corrupted database. The alarm is cleared when corruption is resolved.

Alarm Status

Major

Possible Cause

Corrective Action

DMBS Check has failed

  1. Run the SHOW FAULTS DATABASE STATUS command to determine cause of failure. If Corrupted Database is the cause of the failure, rerun DBMS CHECK FULL to see if the problem is resolved. [this is performance impacting command].

  2. If problem persists, perform a database backup and restore. Rerun DBMS CHECK FULL.

  3. If problem persists, collect System Diagnostics logs and database backup and contact Mitel Product Support.

There is file system problem

  1. Collect and evaluate the System Diagnostics logs.

  2. If the Database is not corrupted, contact Mitel Product Support.